1. Introduction
Welcome to GAMELOAD Studio (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information while being transparent about how we collect and use it.
This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile games (“Games” or “Services”). By using our Games, you agree to the practices described in this policy.
This policy is designed to comply with:
- General Data Protection Regulation (GDPR) – for users in the EEA and the UK
- California Consumer Privacy Act (CCPA) – for California residents
2. Information We Collect
We collect different types of information to improve, maintain, and secure our Games.
2.1 Personal Information (Provided by You)
We may collect personal data when you voluntarily provide it, such as:
- Name and contact details (e.g., during account creation or support requests)
- Payment information (handled securely via third-party platforms like Google Play or Apple Pay — we do not store payment details)
- User-generated content (such as profile data or messages, where applicable)
Note: You can choose not to provide personal data, but some features may not function properly.
2.2 Automatically Collected Data (Non-Personal)
We automatically collect certain technical and usage data, including:
- Device details (model, operating system, IP address, advertising ID, approximate location)
- Gameplay data (session duration, in-game behavior, feature usage)
2.3 Third-Party Data Sources
We may receive information from third-party platforms such as:
- Social login providers (e.g., Google, Facebook), including name, email, and profile picture
- Advertising and analytics partners (performance data, engagement metrics)
2.4 Device Permissions
Our Games may request access to certain device features like camera, microphone, or storage to enable specific functionalities.
You can manage permissions here:
- Android: Settings → Apps → [Game] → Permissions
- iOS: Settings → Privacy → [Permission Type] → [Game]
Disabling permissions may limit certain features.
3. How We Use Your Information
We use collected data to:
- Improve gameplay experience
- Fix bugs and enhance performance
- Provide personalized content and advertisements
Consent Notice:
In regions such as the EU, we request your consent before using your data for personalized advertising.
4. Third-Party Services & SDKs
We use third-party tools for ads, analytics, and game functionality. These providers may collect data according to their own privacy policies.
4.1 Advertising & Monetization
Examples include: AdMob, TikTok, Unity Ads, AppLovin, IronSource, Mintegral
4.2 Analytics & Performance Tools
- GameAnalytics
- AppMetrica
- Adjust
- Bytebrew
- Firebase
- Google Analytics
4.3 Social & Authentication Services
- Facebook SDK
- Google Play Games
- Apple Game Center
We recommend reviewing their privacy policies separately.
5. Data Sharing and Disclosure
We do not sell your personal data. However, we may share information in the following situations:
- To comply with legal obligations
- To prevent fraud or enhance security
- During business transactions (e.g., merger or acquisition)
- In aggregated or anonymized form for research or analytics
6. Data Retention
We retain your data only as long as necessary for the purposes described in this policy. After that, data is securely deleted or anonymized.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date.
For major changes, we may notify you via:
- In-game alerts
- Email (if available)
8. Children’s Privacy
Our Games are not intended for children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided data to us, please contact us so we can remove it promptly.
9. Data Security
We implement standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
10. Push Notifications
We may send notifications about updates, events, or promotions if you allow them.
You can disable notifications anytime through your device settings.
11. Contact Us
If you have any questions, concerns, or feedback, please contact us:
Email: hr@thegameload.com